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You may return any delivered product to us for any reason at all, if you are not happy with it, provided that you have notified us in writing within 100 days of delivery of the product you want to return. The product must be returned in its original packaging and must be in new and unused condition. The notice must be sent by email to hello@labcopenhagen.com
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you in full as soon as possible and in any event within 20 days after we have received the returned product from you.
Should you wish to return a product please address your return to:
Time Vision ApS, Kronprinsessegade 57D 102, 1306 Copenhagen K, Denmark

Faulty products
We try very hard to deliver products in excellent condition. However, if the product is faulty upon delivery we need your assistance and prompt provision of certain information regarding the product:
-you specifying with reasonable detail the way in which the product is damaged or defective.
-you providing us with the delivery note number and such other information that we reasonably require.
To arrange a return of a faulty product please email us at hello@labcopenhagen.com
Once you have notified us that you wish to return a faulty product, any sum debited to us, including reasonable charges to return the product, will be refunded to you in full as soon as possible and in any event within 20 days after we have received the faulty product from you.
In case of returning a faulty product please address your return to:
Time Vision ApS, Kronprinsessegade 57D 102, 1306 Copenhagen K, Denmark